Privacy Policy

When we decided to create innovative solutions for our systems, we were certain that your support would be essential to grow and improve. We also knew that we would have frequent contact with you to best meet your requests.

This collaboration also involves handling the personal data you provide us with and protecting it in the best possible way.

This is why Alping Italia Srl has always considered your privacy of paramount importance, striving to ensure that the processing of your personal data is carried out with respect for your fundamental rights and freedoms, as well as your dignity, with particular reference to confidentiality, personal identity and the right to protection of personal data.

To this end, Alping Italia Srl has adopted and implemented a Privacy Policy for everything related to the way we manage activities that involve the processing of your personal data.

This Privacy Policy explains how and why Alping Italia Srl collects, records and uses information about you and the choices you can make about how that information is collected and used.

Please review it and check it carefully periodically in order to check for any updates or revisions that may be necessary.For more details on how your personal information is processed please see the individual Privacy Notices related to the services offered by Alping Italia Srl, through our site.

What information we collect and how we use it

Alping Italia Srl (headquartered at Via Alessandro Volta 18/20, VAT number 02189470301, Tax Code and Udine Business Register number) offers many services for which you do not need to register or provide personal information. However, to offer you a wide range of special services, we often need to collect certain information about you. Below are some examples:

Newsletter

For the exclusive purpose of being able to send you our newsletter and/or contact you in case of shipping problems, Alping Italia Srl needs some of your personal information such as: first name, last name, phone number and email address.

Customer service

Alping Italia Srl, always attentive to the needs of its customers, may ask you for personal information regarding your first name, last name, address, telephone number and email address in order to allow a Customer Service operator to fully answer your questions and concerns about our services and produc

Questionnaires

On some occasions we may ask you to fill in satisfaction questionnaires, strictly anonymous, in order to evaluate the success of our initiatives, get to know better the people who buy from us, and organize future offers in order to better meet their needs.

Automatically collected information

Alping Italia Srl uses a technology commonly referred to as “cookies” to make its website easier and more intuitive. Cookies are small text files sent by the site to the data subject's terminal (usually the browser), where they are stored and then transmitted back to the site the next time the same user visits. By showing us how our users browse the site, cookies provide us with information by which we can make the browsing experience smoother and more efficient. Alping Italia Srl uses different types of cookies. For more information about the cookies used and how to give consent to their installation, please visit our dedicated section on cookies.

Security of personal data provided

The security of your personal data is very important to Alping Italia Srl. Therefore, our procedures are in accordance with and constantly adapted to the requirements of the current legislation on the protection of personal data. This is the tool we use to prevent unauthorized disclosure, use, alteration and destruction of the personal information in our possession, guaranteeing you constant protection and total fairness in all processing operations of your personal data.

How we use informations

The information provided to Alping Italia Srl is only processed for specific, explicit and legitimate reasons. Alping Italia Srl will process your personal data, mainly by manual and electronic means, and will make it accessible to its employees and collaborators, specifically appointed to process it, and to companies in the Alping Italia Srl group. The data may be communicated to parties that perform services of a commercial nature in favor of Alping Italia Srl (e.g., data entry, transportation, companies that provide IT services, including hosting services), duly appointed as data processors.

If you apply for financing, Alping Italia Srl will act as a Data Processor, specifically appointed by the financing company, which will act as the Data Controller of your personal data to provide the requested financing service.

We may also need to share your data to fulfill legal or regulatory obligations, or in the event that our business (or part of it) is sold and the buyer needs your personal information to complete services.

We encourage you to periodically review this Privacy Policy to stay up-to-date on how your personal information is processed by Alping Italia Srl.